Store Policy
Our Art Process
No AI—Just Pure Art
Authentically Handmade, Digitally Designed
No AI in my art. Every piece is hand-drawn, hand-painted, and crafted with love and passion.
From the first pencil sketch to the final digital design, every line, color, and detail is created by me. No artificial intelligence or automated tools are involved in my process—just pure creativity and the desire to make something unique and meaningful. Each piece is a reflection of my personal style and dedication, giving you a one-of-a-kind creation that you can wear with pride.
Returns & Exchanges
At HerCanvas, all of our products are made to order, which means we don’t accept returns or exchanges for size or color changes. However, we’ve got you covered in certain situations:
- Damaged or Defective Items
If your order arrives damaged or defective, don’t worry—we’ll make it right. You can either request a replacement or ask for a refund within 30 days of receiving your item.
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Please provide photographic proof of the damage or defect when contacting us to process your claim.
- Order Problems
If you experience any issues with your order, please reach out to us at official.hercanvas@gmail.com and we’ll work together to resolve it as quickly as possible.
Fulfillment & Shipping
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Fulfillment Time: Standard fulfillment time is 2-5 business days. However, depending on inventory levels and circumstances, it may take a bit longer.
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Order Confirmation: Once your order has been fulfilled and shipped out, you will receive a notification with tracking information (if applicable).
Shipping Options
Once your order is ready to ship, you can choose from a variety of shipping options, including:
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Domestic Shipping: Usually takes 1-8 business days depending on the courier and service level selected.
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International Shipping: Delivery can take between 1-20 business days depending on the location and shipping method.